Privacy Policy

1. Introduction

Hawthorne Cole Meridian LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.

2. Information We Collect

We may collect information about you in a variety of ways including:

• Personal Data: Name, email address, telephone number, company name, and mailing address when you submit a claim or contact form.
• Financial Data: Information about the debt you are seeking to recover, including debtor details and amounts owed.
• Usage Data: IP address, browser type, pages visited, and time spent on our website.
• Cookies: We use cookies and similar tracking technologies to enhance your experience on our site.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our debt recovery services
• Process and manage your recovery claim
• Communicate with you regarding your case status
• Send you relevant updates, newsletters, and marketing communications (with your consent)
• Comply with applicable legal and regulatory requirements
• Improve our website and services

4. Disclosure of Your Information

We do not sell, trade, or rent your personal data to third parties. We may share your information with trusted third parties who assist us in operating our services, including our legal network and collection partners, provided they agree to keep this information confidential. We may also disclose your information where required by law or to protect the rights and safety of HCM or others.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All data transmissions are encrypted using SSL/TLS technology. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Claim-related data is typically retained for seven years in accordance with US financial recordkeeping requirements.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: info@hcmrecovery.com or write to: Hawthorne Cole Meridian LLC, 123 Wall Street, Suite 400, New York, NY 10005.