Logistics and transportation businesses keep the supply chain moving, but they often carry significant financial exposure while waiting to be paid. Freight invoices can remain outstanding because of payment delays, disputed deliveries, accessorial charges, rate disagreements, detention claims, or customer deductions.
At Hawthorne Cole Meridian, we help trucking companies, freight brokers, 3PL providers, freight forwarders, warehouse operators, carriers, and other transportation businesses recover outstanding commercial receivables quickly and professionally.
Sample accounts shown for illustration purposes only. Your actual accounts remain 100% confidential and are reviewed exclusively by your dedicated Logistics Recovery Specialist.
Transportation receivables are rarely as simple as an unpaid invoice. A customer may withhold payment because of a delivery dispute, claim a shortage, question a freight rate, deduct an accessorial charge, or dispute detention or demurrage fees.
Our specialists understand the documentation and payment issues that commonly arise in commercial transportation. We review invoices, bills of lading, proof of delivery, rate confirmations, contracts, delivery records, customer correspondence, and payment history to determine the most effective recovery strategy for each account.
Commercial freight invoices that remain unpaid beyond agreed payment terms, including invoices for completed deliveries and contracted transportation services.
Outstanding balances from recurring transportation customers operating under established commercial credit or open-account arrangements.
Recovery of invoice balances where a customer pays only part of the amount owed or takes deductions without sufficient contractual support.
Accounts delayed because customers dispute delivery dates, quantities, receiving records, proof of delivery, damaged freight, shortages, or other shipment-related issues.
Recovery of unpaid detention, demurrage, waiting-time, equipment-use, and other legitimate accessorial charges.
Outstanding balances involving disputed transportation rates, contracted pricing, rate confirmations, fuel charges, or agreed freight terms.
Recovery of unpaid charges for additional transportation services, including loading, unloading, storage, re-delivery, residential delivery, liftgate, and other approved services.
Commercial balances owed to carriers, freight brokers, 3PL providers, and transportation partners for completed services.
Every transportation business has different contracts, customers, payment terms, and documentation. Our recovery approach is tailored to the way your business operates.
Recover unpaid freight invoices, transportation charges, accessorial fees, detention balances, and commercial customer accounts.
Recover outstanding customer invoices, brokerage balances, transportation charges, and disputed freight accounts.
Recover overdue transportation management, fulfillment, warehousing, and logistics service receivables.
Recover outstanding domestic and international freight invoices, forwarding charges, and commercial transportation balances.
Recover unpaid storage, handling, fulfillment, inventory management, and distribution service charges.
Recover commercial delivery invoices, recurring transportation accounts, and unpaid business service agreements.
Our recovery process is designed to maximize collections while maintaining professional customer relationships wherever possible.
Submit your five oldest overdue logistics accounts through our secure intake process. Our specialists review invoices, contracts, bills of lading, proof of delivery, rate confirmations, payment records, and supporting documents.
We investigate the account history and identify the reason behind the outstanding balance. Where applicable, we review delivery records, freight documentation, customer deductions, disputed charges, and payment correspondence.
Our Logistics Recovery Specialists communicate directly with the customer and work toward a practical payment resolution. The objective is to recover what is owed while maintaining valuable commercial relationships.
When negotiation does not produce payment, we can escalate the matter through our nationwide legal network when appropriate. With our No Recovery, No Fee model, you pay nothing unless we successfully recover your funds.
Don't let aging freight receivables continue to tie up your working capital. A dedicated Logistics Recovery Specialist will review your submission and respond within 2 business hours with a customized recovery recommendation.
You only pay when we successfully recover your money.
Specialists focused on commercial transportation and freight receivables.
Invoices, bills of lading, proof of delivery, rate confirmations, contracts, and account history are reviewed as part of the recovery process.
Legal escalation is available when negotiation alone is not enough.
Stay informed throughout the recovery process.
Professional collection strategies designed to recover payment without unnecessarily damaging valuable customer relationships.
Short payments, unresolved delivery disputes, deductions, and disputed accessorial charges can continue to accumulate while your team spends valuable time following up. Whether you're dealing with unpaid freight invoices, open transportation accounts, short payments, delivery disputes, detention charges, demurrage, accessorial fees, or other commercial transportation receivables, Hawthorne Cole Meridian can help you determine the right recovery path.